Hi I'm Tony — a design leader who seeks the human truth at the heart of every challenge, then builds the strategy, the team and the product around it. For more than 20 years I've been fortunate to partner with organisations, large and small, and well known brands across sectors, continents, and every stage of the product lifecycle.
Interested in working together?

ORGANISATIONS I'VE HELPED
My Journey
My story isn't the popularised, single-minded vision of so many of my peers. I didn't set out to become a designer. I set out to understand why things work — and why, so often, they don't.
Over 20+ years, that curiosity has taken me across sectors I never expected: financial services and humanitarian aid, airlines and government, sports, media and healthcare and (almost) everything in between. What I found in each was the same thing — organisations with genuine intent, trying to solve real problems, but often solving the wrong version of them.
My work is about finding the right version. That means going upstream of the brief, earning trust with senior stakeholders, and building the collaborative conditions where strategy and craft can meet. It means leading teams who don't just execute well, but think well. And it means holding the human at the centre of every decision — not as a principle, but as a practice.
I've led greenfield products, digital transformations and modernisation programmes for some of the world's leading organisations. But the work I'm most proud of isn't defined by scale or sector — it's defined by what it changed for the people it was built for.
When I'm not designing, I'm usually outside with my wife Allison and kids enjoying the attractions, culture, cuisine or public spaces, in and around London or setting off on a road trip adventure to explore farther afield. To maintain balance I stay active, playing football, running (and keeping up with the kids), while as a lifelong learner I'm never far from a good book (currently a growing stack awaiting my attention), exploring technology or expanding my capabilities. I used to find achieving personal and professional balance challenging; now I find it grounding.
As a father I get to explore the world through fresh, unconstrained eyes, while as a designer, I carry the same mindset into my work: curiosity, compassion, patience, and belief in the potential to create positive change.
Exploring new opportunities
What I'm looking for next
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I'm looking for my next role as a Head of Design or Principal Designer — ideally within an agency or consultancy environment where my cross-sector range of experience can be applied most broadly. I'm drawn to organisations facing genuine transformation challenges: places where ambiguity is the norm rather than the exception, and where design leadership means being equally credible from the boardroom to the studio floor — shaping not just the product, but how the organisation itself thinks about the people it serves.
Core competencies
Product design
Strategy
Leadership
UX & Product Design
Human-Centred Design
Product Strategy & Vision
User Research & Insights Synthesis
Design Ops
Workshop Facilitation & Design Sprints
Usability Testing & Validation
Framework Development
Accessible & Inclusive Design
Web, Native & Mobile
Business Development & GTM
Stakeholder & Executive Alignment
Journey & Experience Mapping
Agile & Scrum Delivery
Design systems
Digital Transformation Consulting
Design Leadership & Team Development
Mentoring & Talent Development
Tools
Figma
Framer
Adobe Photoshop
Adobe Illustrator
Affinity
Framer
Jira
Confluence
Notion
Claude
Education & Training
Education
University of Hertfordshire
3D Digital Modelling & Animation
bachelor of arts 2:1 | 2002 - 2005
Certifications
IDEO
Human-Centred Service Design
IXD Foundation
UX Management: Strategy and Tactics
BEST IN CLASS DISTINCTION
IXD Foundation
Service Design: How to Design Integrated Service Experiences
TOP 10% DISTINCTION
IXD Foundation
User Research – Methods and Best Practices
TOP 10% DISTINCTION
AJ&Smarts
Design Sprints Masterclass
CERTIFIED
AJ&Smarts
Facilitation Fundamentals
CERTIFIED
AJ&Smarts
Foundation Sprint (Click)
CERTIFIED
