Hi I'm Tony — a design leader who seeks the human truth at the heart of every challenge, then builds the strategy, the team and the product around it. For more than 20 years I've been fortunate to partner with organisations, large and small, and well known brands across sectors, continents, and every stage of the product lifecycle.

Interested in working together?

ORGANISATIONS I'VE HELPED

My Journey

My story isn't the popularised, single-minded vision of so many of my peers. I didn't set out to become a designer. I set out to understand why things work — and why, so often, they don't.

Over 20+ years, that curiosity has taken me across sectors I never expected: financial services and humanitarian aid, airlines and government, sports, media and healthcare and (almost) everything in between. What I found in each was the same thing — organisations with genuine intent, trying to solve real problems, but often solving the wrong version of them.

My work is about finding the right version. That means going upstream of the brief, earning trust with senior stakeholders, and building the collaborative conditions where strategy and craft can meet. It means leading teams who don't just execute well, but think well. And it means holding the human at the centre of every decision — not as a principle, but as a practice.

I've led greenfield products, digital transformations and modernisation programmes for some of the world's leading organisations. But the work I'm most proud of isn't defined by scale or sector — it's defined by what it changed for the people it was built for.

When I'm not designing, I'm usually outside with my wife Allison and kids enjoying the attractions, culture, cuisine or public spaces, in and around London or setting off on a road trip adventure to explore farther afield. To maintain balance I stay active, playing football, running (and keeping up with the kids), while as a lifelong learner I'm never far from a good book (currently a growing stack awaiting my attention), exploring technology or expanding my capabilities. I used to find achieving personal and professional balance challenging; now I find it grounding.

As a father I get to explore the world through fresh, unconstrained eyes, while as a designer, I carry the same mindset into my work: curiosity, compassion, patience, and belief in the potential to create positive change.

Outside of Design

Outside of Design

Exploring new opportunities

What I'm looking for next

I'm looking for my next role as a Head of Design or Principal Designer — ideally within an agency or consultancy environment where my cross-sector range of experience can be applied most broadly. I'm drawn to organisations facing genuine transformation challenges: places where ambiguity is the norm rather than the exception, and where design leadership means being equally credible from the boardroom to the studio floor — shaping not just the product, but how the organisation itself thinks about the people it serves.

Core competencies

Product design

Strategy

Leadership

UX & Product Design

Human-Centred Design

Product Strategy & Vision

User Research & Insights Synthesis

Design Ops

Workshop Facilitation & Design Sprints

Usability Testing & Validation

Framework Development

Accessible & Inclusive Design

Web, Native & Mobile

Business Development & GTM

Stakeholder & Executive Alignment

Journey & Experience Mapping

Agile & Scrum Delivery

Design systems

Digital Transformation Consulting

Design Leadership & Team Development

Mentoring & Talent Development

Tools

Figma

Framer

Adobe Photoshop

Adobe Illustrator

Affinity

Framer

Jira

Confluence

Notion

Claude

Education & Training

Education

University of Hertfordshire

3D Digital Modelling & Animation

bachelor of arts 2:1 | 2002 - 2005

Certifications

  • IDEO

    Human-Centred Service Design

  • IXD Foundation

    UX Management: Strategy and Tactics

    BEST IN CLASS DISTINCTION

  • IXD Foundation

    Service Design: How to Design Integrated Service Experiences

    TOP 10% DISTINCTION

  • IXD Foundation

    User Research – Methods and Best Practices

    TOP 10% DISTINCTION

  • AJ&Smarts

    Design Sprints Masterclass

    CERTIFIED

  • AJ&Smarts

    Facilitation Fundamentals

    CERTIFIED

  • AJ&Smarts

    Foundation Sprint (Click)

    CERTIFIED

If any of this resonates, I'd love to hear from you

If any of this resonates, I'd love to hear from you